Having been insured with the same agent and insurance company for a long period of time, we did not realize that we had gaps in our coverage that presented heavy exposures in the event of a claim. Charles and his staff took time to analyze and explain these gaps to us in a way that we could understand what we needed to do. They were not only able to fill those gaps and get us the coverage that we needed, but saved us money in the process! Charles was not your typical pushy sales guy, but approaches things in a consultative manner.
When was the last time you updated your business insurance policies? Take the Quantum Challenge to see if you need an updated policy. (Short answer: You do.)